Bookings Administrator
Nuffield Health Highgate Hospital | Administration | Bank |working pattern to be arranged days are Monday to Friday.
Highgate Hospital currently have an opportunity for a Bookings Administrator in our Enquiry/Admin department. You will have confident IT skills and strong organisation skills and will be capable of clinic planning, change and overall clinic management. You will have confident communication skills at all levels, as you will work closely with our Consultants to ensure their clinics are fully booked and run smoothly. When talking to patients you will be able to explain sensitive or complicated information in a way that is clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration. Full training will be given with our bespoke APAS system.
As our Bookings Administrator you will:
- The provision of professional patient and consultant liaisons
- Appointment bookings and changes
- Co-ordination of room /consultant availability
- Consultant/GP partnerships
- Create, alter or cancel clinics as required to support business needs
To succeed as a Bookings Administrator, you will need:
- To champion the customer experience in the hospital and work with colleagues to deliver a strong customer focused mind-set to bring the best of Nuffield Health to every customer
- To handle all enquires, or queries raised efficiently and effectively, escalating appropriately where necessary
- Excellent organisational and IT skills
- Ability to use initiative and attention to detail
Benefits
We want you to love coming to work and feel healthy, happy and valued. Our benefits package includes holiday pay in line with the Working Time Directive, access to our pension scheme, and discounted Nuffield Health gym membership at £35 per month.
Bank roles offer flexibility, with ad-hoc shifts to suit both service needs and your availability.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
Can't find a role you'd like? If you are interesting in our vacancies at Highgate Hospital you can register here for job alerts HERE
It starts with you.
