At Luxe-Fitness Paradise, as Gym Manager, you will be a passionate and strategic leader, committed to creating an exceptional member experience while championing health, fitness and wellbeing within Luxe-Fitness. You will oversee the day-to-day operations of the gym, lead and develop a high-performing team, ensure safety and cleanliness standards are upheld, drive member engagement and contribute to achieving financial targets and broader strategic goals.
We are looking for someone that sees themselves fitting into the Luxe way. A fun, enthusiastic and self-motivated individual who can bring a new dimension to our team.
What's in it for you?
- Competitive industry pay.
- 20% off Juice Bar products.
- Complimentary membership for yourself and a friend/family member.
- Employee Assistance Programme.
- Pension Scheme.
- 33 days holiday (Including Bank Holidays).
- Continuous training to develop yourself personally and professionally.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events.
Key duties...
People Management
- Build and lead a best-in-class fitness team, including trainers, instructors and Juice bar staff.
- Manage recruitment, onboarding, performance reviews, training and development
- Promote high team morale and retention through motivation, coaching and recognition.
- Set clear expectations and ensure all staff uphold brand and service standards.
- Conduct regular team meetings and manage team schedules effectively.
- Ensure the team consistently delivers exceptional service and memorable experiences.
Productivity
- Oversee scheduling of classes, Juice bar and gym floor support.
- Maintain gym presentation and ensure all equipment is clean, functional and safe.
- Monitor member feedback and usage data to enhance gym programming and member engagement.
- Drive participation in group fitness classes and PT support.
- Lead on key initiatives and activations that align with Luxe-Fitness
Financial Control.
- Support the delivery of budgeted targets, KPIs and revenue opportunities.
- Achieve KPI's for class programming and PT income.
- Ensure staffing, scheduling and resources are optimised to reflect business needs.
- Monitor and control operational costs while maintaining exceptional standards.
- Analyse member usage, sales data and feedback to inform business decisions.
- Track and report on member engagement, trainer productivity and class occupancy.
Standards
- Maintain a high level of safety, cleanliness and professionalism across the gym.
- Ensure all equipment is regularly maintained, serviced and compliant with health and safety regulations.
- Uphold all health & safety procedures including risk assessments and incident reporting.
- Ensure Juice Bar staff are trained in safety procedures and certified where necessary.
- Monitor and evaluate team standards using feedback tools and internal audits.
- Set an example by maintaining a visible presence and actively engaging with members on the floor.
Marketing & Member Engagement
- Work with the marketing team to develop campaigns that drive usage and increase member engagement.
- Create monthly community fitness programming.
- Host events, workshops or wellness activations to build community within Luxe-Fitness Paradise.
- Proactively gather and act upon member feedback to continuously improve offerings.
Business Development
- Identify trends in the fitness and wellness industries and introduce innovative programming.
- Regularly review the class schedule and fitness offering to ensure relevance and variety.
What We Are Looking For...
- 2+ years' experience in a high-profile fitness or wellness environment, ideally within a members' club or hospitality setting.
- Strong leadership with proven success in recruitment, training and performance management.
- Strategic, target-driven and results-oriented.
- Excellent organizational and communication skills.
- Highly adaptable, hands-on and solutions-focused.
- Passionate about fitness, with high standards of service delivery.
- Competent with computers, IT and operational systems.
Job Type: Full-time
Pay: £30,000.00-£38,000.00 per year
Benefits:
Work Location: In person
