Operations Manager | Pavilion Gardens
Contract Fixed Term until year end
Salary £30,000
Parkwood Leisure was established over 20 years ago and is now one of the UK's leading operators of publicly owned leisure facilities. We’re a company that’s proud to deliver a first class service to each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve. The Company prides itself on its exemplary health and safety record and commitment to staff.
JOB DESCRIPTION
This is an ideal role for an individual who is motivated by running his or her own facility. Whether for the development of your career or the belief in a worthwhile role, the satisfaction, pride and personal responsibility you gain from such a key role will be important to you. A key role, a key challenge, a personal experience.
Parkwood Leisure’s facilities and services provide a diverse range of health, fitness, sport, leisure, recreation, entertainment, education and community based activities for our customers and clients.
ORGANISATIONAL STRUCTURE
The post holder will report directly to the General Manager and will be required to take full responsibility for Operations at the outdoor venue ensuring the highest standards are maintained. The post holder will ensure that the service provided meets the client expectations as well as consistently driving the commercial performance for the business.
JOB PURPOSE
The main purpose of the Operations Manager is to Coordinate with the General Manager in achieving the safe Operational delivery of site operations and deliver on activities and targets across the site(s), to ensure all Events, Catering outlets, Retail spaces and other public areas achieve their full potential and ensure the standards are achieved to compliment support Operations.
Reporting to the General Manager
The Pavilion Gardens Operations Manager position involves coordinating site operations, ensuring health and safety compliance, and managing staff rotas and training. Key responsibilities include overseeing preventative and reactive maintenance, monitoring visitor experience standards, and managing the operational delivery of events and activities. The role requires a unified approach to site management, working across departments, and being available for evening and weekend work as needed
THE CANDIDATE
Qualifications, skills and knowledge
The successful candidate may be educated ideally to a degree standard in the relevant area or equivalent industry experience.
The candidate will also require excellent communication skills including the ability to produce reports.
The candidate will ideally have key skills in Operation Management
Personal
Among the personal characteristics sought will be:
Confidence
Charisma
Creativity and imagination with problem solving
Enthusiasm and pride in service provision
Strong organisational skills
Commercial nature
Good team working skills with the ability to communicate with a variety of audiences
Numerically confident and computer literate
Excellent report writing skills
Strong in planning, time management and meeting deadlines
The ability to manage diverse and competing resources
Meet the demands of the role
Ensure the effective delivery of local and Company marketing initiatives
Assist in the effective marketing of the Company and location for business development purposes
Proactively demonstrate commitment to a health and safety culture
