Head of Facilities

Third Space • London, United Kingdom • 2d ago

Head of Facilities

The Company

Third Space is a collection of luxury health clubs in London, individual in style and bound by a common philosophy: to be the best health club in the world in the eyes of ourmembers.Our environments are meticulously designed, and our facilities are maintained to the highest possible standards. In December 2025, we opened club number 14 at The Whiteley, andour plan for the next five years is to more than double our estate.

The Role

The Head of Facilities is responsible forensuringexceptionally high standardsare maintainedacross all the clubs and ancillary properties, whilst also ensuring ongoing compliance with best practice health and safety procedures. Success in the role requires technical expertise in all Facilities and M&E services (including Pools/Spas), as well asexcellent budgetary control, project planning and stakeholder management.

Reporting to the Property Director andresponsible for a team of 24 (5 direct, and 19 indirect reports), the Head of Facilities is critical role within our senior leadership team, taking full accountability of the facilities strategy, ensuring operational excellence, compliance, and continuous improvement across the estate. This is a highly visible role with direct exposure to the Executive Team and responsibility for significant operational and capital budgets.

Key Responsibilities

Lead and manage all facilities operations across multiple luxury sites

Oversee contractor procurement, performance, and service delivery

Ensure full compliance with statutory and Health & Safety regulations

Develop and manage facilities budgets, identifying cost efficiencies

Drive continuous improvement in service quality and operational processes

Lead facilities-related projects from concept through to completion

Implement and optimise FM systems across the business

Manage energy consumption and sustainability initiatives

Prepare and present reports, business cases, and investment proposals at executive level

Collaborate cross-functionally to ensure a seamless, joined-up approach

About You

You are a strategic, technically strong facilities leader with a passion for excellence in high-end environments.

Essential experience:

Extensive experience in a senior FM role within a luxury, customer-facing environment

Proven leadership of engineering teams and external suppliers

Strong experience in project management within live operational environments

Expertise in budget management, procurement, and contract administration

In-depth knowledge of Health & Safety legislation and compliance

Experience managing energy performance and driving efficiencies

Key skills & attributes:

Strong technical problem-solving and decision-making ability

Excellent communication and stakeholder management skills

Commercially astute with a focus on quality and efficiency

Highly organised with strong leadership capability

Confident presenter with the ability to influence at senior level

Professional membership (RICS, CIOB, or BIFM) preferred

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