General Manager
High profile hospitality venue
Central London
£65-80,000 annual salary
Performance-related quarterly bonus
Private medical cover
A rare opportunity to join an evolving hospitality group
We’re partnering with one of the most exciting hospitality businesses in London right now.
A brand that blends commercial sharpness with genuine heart, a business that has delivered consistent year-on-year growth, strengthened margins, and is now sharpening their focus on long-term investment in people, product and expansion.
As they enter their next chapter, we’re searching for a commercially astute, culture-driven business and people leader to take full strategic and operational ownership of one of their most high-profile venues in London.
The role
This destination venue is dynamic – an exceptional food and drink offer, entertainment, events, private hire and high guest expectations across every daypart.
You’ll be the driving force behind performance, culture and experience, leading a team from the front, setting the rhythm of the floor, and ensuring every moving part operates seamlessly.
You’ll think like an owner, act like a host and lead like a coach.
As General Manager you will be expected to work five out of seven days, leading and supporting the operational team as needed at peak trading times including evenings.
What you’ll lead
Culture & Team Performance
• Develop and empower a strong senior team with clear accountability
• Create succession pipelines and genuine development pathways
• Drive engagement, retention and performance through visible, values-led leadership
Guest & Operational Excellence
• Be present and impactful on the floor - setting standards in real time
• Oversee multiple concepts and ensure cohesion in quality and service
• Champion exceptional experiences across food, drink, atmosphere and events
Commercial Ownership
• Full accountability for site P&L
• Drive revenue through smart sales strategy, event activation and partnerships
• Manage labour, GP and costs with precision and pace
• Use data to identify opportunity and act decisively
Growth & Market Presence
• Build strong local relationships and repeat corporate/event business
• Maximise quieter trading windows creatively
• Work cross-functionally to accelerate performance and innovation
Compliance & Governance
• Maintain exemplary food safety, licensing and H&S standards
• Deliver outstanding audit and mystery guest results
• Protect team and guest wellbeing at all times
What success looks like
• Consistent growth in weekly sales and event revenue
• Strong NPS and guest advocacy
• Healthy labour ratios and improved retention
• Tight cost control and GP optimisation
• Confident, autonomous leadership presence
Who we’re looking for
This opportunity would suit a high-performing General Manager or an Operations Manager ready to take full site ownership in a complex, fast-paced environment.
You’ll bring
• Experience leading large, premium, multi-stream hospitality businesses
• Strong commercial instincts and proven P&L control
• A visible, floor-first leadership style
• Emotional intelligence and gravitas
• The ability to balance pace with precision
• A genuine love of hospitality and people
• High energy and visible enthusiasm
• Inclusivity and warmth
• Clear standards and accountability
• A bias toward action and improvement
• Resilience during peaks and proactive thinking during lulls
As General Manager you will be expected to work five out of seven days, leading and supporting the operational team as needed at peak trading times including evenings.
You’ll treat the venue like it’s your own commercially sharp, culturally aware and relentlessly focused on raising standards. In short, you’ll make it look effortless, even when it isn’t.
If you’re ready to take the reins of an incredible hospitality venue, please apply today.
Applications close: Friday 6th March 2026
All applications will be reviewed and responded to via LinkedIn – please expect to hear back from us following the closing date.
