Front of House Assistant (Part-Time)
Location: Common Purpose Club, 10 Stratton Street, Mayfair, London
Schedule: Minimum 24 hours per week (part-time)
Pay Type: Hourly Rate
Work Type: On-site
Reporting To: House Manager
Join the team at Common Purpose Club; a community built on health, fitness and connection.
About Us
Common Purpose Club is a vibrant and dynamic personal training gym dedicated to achieving health & fitness success for all of our members. We bring together members, guests, and freelance personal trainers and therapists in a supportive environment that encourages progress, purpose, and connection, all underpinned by exceptional service and genuine care.
The Role
We are seeking a personable, dependable, and highly organised Front of House Assistant to support our House Manager and act as the first point of contact for all who walk through our doors. This role is key to help create a smooth, supportive, and engaging environment for members, guests, and staff alike.
Key Responsibilities
- Provide a friendly and professional welcome to all members, visitors, and guests
- Manage building access, troubleshoot entry cards, and keep the front-of-house space tidy and well-presented
- Prepare and serve coffee and protein shakes; keep the food & beverage area clean and stocked
- Respond promptly to emails, phone calls, Slack messages, and WhatsApp communications
- Support the CP Team, freelance trainers, and members with bookings, enquiries, and day-to-day needs
- Organise show-rounds, onboard new members, and help optimise the club diary
- Process payments and membership setups, and assist freelance practitioners with package queries
- Support the Directors with scheduling, admin, and professional communication
- Liaise with external services such as cleaners, security, and CRM support
- Track inventory and manage stock for supplies, beverages, and equipment
Who We’re Looking For
The ideal candidate is:
- Naturally approachable, solution-focused, and composed
- Highly organised with excellent attention to detail
- Confident communicating with a wide range of people
- Able to manage multiple tasks in a fast-paced environment
- Passionate about health, fitness, and supporting others
- Experienced in a front-of-house, customer service, or hospitality role (experience in fitness or wellness settings is a plus)
Perks of the Role
- Be part of a mission-driven, values-led team
- Access to our gym facilities and a team of expert personal trainers
- Opportunities to grow with a forward-thinking and supportive business
- Work in a desirable central London location
