Join one of the UK’s leading health and fitness clubs and help inspire our members to live healthier, happier lives. At Total Fitness, we’re on a mission to get everyone fitter and feeling better, whatever that means to them - and we’d love your help to make that happen.
As a bold, brave business, we encourage people to find their own way, in fitness and beyond and every single role we have contributes. We’re a place with contagious courage that makes people believe they can do more and be better.
We’re really proud of our culture, we put our people first, always. Our promise to our team is that “more is possible”. Whether that is moving up the career ladder, delivering your first spin class, or making incredible friendships.
Total Fitness is a space to be you. Your character, what makes you an individual, that’s what we want you to bring to work with you every day.
Job Purpose:
Our Wilmslow site has and is growing in complexity. Not only is the club business bigger (more members, more services like PT and Swimming), but the multi businesses are getting bigger too. Thrive and conferencing are more popular than ever, our Real Body Clinic has great potential to grow further in an expanding market and our standalone Women’s Gym is growing in popularity as our 16th club.
This additional growth in complexity presents us with opportunities to reorganise the way we deliver the experience on the premises that also creates new pathways, opportunities, and better levels of team-ship between the various businesses at Wilmslow.
The Wilmslow Multi Businesses, comprise 4 businesses, each with separate responsibilities. The 4 businesses are: Thrive café and Conferencing, Real Body Clinic and the Women’s Gym. We are recruiting a Multi Businesses Manager role to lead these businesses and also to grow with us, as we grow ourselves.
Benefits whilst Employed at Total Fitness:
- A place to turn your passion into action. Be part of a company that truly believes that everyone is better fitter
- Receive invaluable training programs to help you reach your next step, whatever direction that’s in
- A team that has your back. You’ll work hard but always be supported
- Free gym membership with a plus one and children under 16, plus 2 discounted memberships for family members or friends
- 28 days holiday including public/bank holidays (prorate for part-time)
- Workplace pension scheme
- Discount on retail and café products
Key Responsibilities:
- Understand and develop the organisational structure of the Multi Business to support a more multi-site approach for the Wilmslow group, one which will unlock the untapped potential of the site.
- Work cross functionally alongside TF support team members to optimise the organisational design in both team formation and operating strategy.
- Think critically about what the business units need now and in the future from a people perspective.
- Commit wholly to the development of those team members within the group, to ensure that you build a high performing team able to take responsibility for their own business streams, the combined performance of which delivers group contribution.
- Grow your team of business leaders to high performing, the measure of which will be the group capacity to unlock further growth and expansion through the absorption of further businesses/products/services. Growth Strategy
- Re-imagining the organisational design for Wilmslow is an opportunity to test/learn some of our sales/service/product transformation strategy. The WMBM will be crucial to contributing to the operationalisation of some of the strategic concepts.
- The WMBM will be responsible for launching any new built spaces/products on the premises and establishing a trajectory of growth.
- The WMBM will be responsible for unifying the disparate, but owned, proprietary businesses that operate on the site – ie. WCC into Thrive, Conferencing and Business Spaces.
- The WMBM is accountable for all aspects of performance across all units within the Wilmslow business group, delivered through the efforts of the department/business leaders.
- Measures of performance are not limited to commercial growth KPIs but expand to: ENPS and other measures of engagement and team tenure/stability; CNPS and; Capacity for further growth and development.
- Ultimately, the measure of performance will be the stability/tenure and team-ship of the department/business leaders within the group.
- You’ll be responsible for the continuous development of your department/business leaders, who will – in turn – develop the performance their teams and ultimately their departments/business leaders.
- This is a high growth role for the WMBM who should be growth-minded and ready for stretch.
Ideal Skills for the Role:
- A leader who recognises their role in the growth of others as individuals and as a team as fundamental.
- Curiosity to think beyond what we know, and courage to try something that might not work.
- Able to work cross functionally and pull in expertise/support from TFS.
- Able to listen and the humility to seek counsel.
- Hunger to make impactful changes for the benefit of all.
- High levels of commercial acumen.
- Track record of uniting teams around a unifying idea.
- Track record of managing change.
- Track record of the development of others.
Please note that this role is subject to a DBS check. If you do not currently hold a valid DBS certificate and your application is successful, Total Fitness will cover the cost.
If you think you can make a huge difference to our members experience, and have the passion to deliver, don't waste any time and click apply now!
Pay: From £45,000.00 per year
Ability to commute/relocate:
- Handforth SK9 3PE: reliably commute or plan to relocate before starting work (required)
Experience:
- People Management: 2 years (preferred)
Work Location: In person
