About Total Fitness
We're Total Fitness, a leading health club brand with 15 clubs across the North of England and Wales. For nearly three decades, we've had a strong belief that everyone is better fitter, and that belief is stronger than ever in 2023. We know that true fitness needs variety to keep workouts fresh and engaging, so our large health clubs offer many ways to workout; extensive gym floors, over 70 classes, impressive swimming pools, expert personal trainers, and digital content- allowing our members to workout wherever and whenever they want.
If there's one thing, we're sure of, it's that movement is good for you. And that goes far beyond just moving our bodies. Joining the team here at Total Fitness, means the freedom to move your own way, along your own path. Constantly finding new ways to reach your full potential.
This is where movement happens, where you get going and keep going. This is where more is possible. At Total Fitness, we support one another, take the initiative and tackle each challenge head on, because we want to provide exceptional experiences for both our colleagues and our members. We celebrate together, get stuck in together, and we help each other through. We can't promise it will be easy, but we can promise it will be worth it - and that it'll be a lot of fun.
What you'll get
- Complimentary membership for yourself (Plus one additional complimentary membership once probation is passed)
- 2 x Discounted friends and family memberships
- Discount in our on-site cafe, retail
- Various development opportunities depending on the role - with access to well supported management teams that can help lead and enrich staff experience • Regular access and communication from the CEO and Senior Leadership Team
- Access to an Employee Assistance Programme with 24/7 confidential support
- We provide opportunity to provide regular feedback on your experiences through our Employee Engagement Survey - providing an opportunity to help shape the business going forward.
The role
Lead a team of fitness professionals to deliver a variety of Health and Fitness related products and services that will maximise member experience, encourage repeat usage and subsequent customer lifetime value.
We’re open 7 days a week and you’ll be required to work shifts that include both early and late working patterns and these shifts will be on weekdays and some weekends throughout the course of the month This is a hands on role, you’ll spend the majority of your time working with the team and on the gym floor leading from the front You’ll perform Senior Manager on Duty shifts with the other members of the club management team
Responsibilities
People
- A visible leader that consistently demonstrates our values through their behaviours
- Develop a culture of high engagement, growth and performance by applying the principles of our leadership and coaching philosophy
- Effective recruitment by selecting the right members for the fitness team using a combination of competency and values-based criteria
- Support and enable our teams throughout their career journey so they can be the best version of themselves
- Deputy to the Fitness Experience Manager
Member
- Take ownership for the gym floor environment, providing a team and member experience that is fun, engaging, compliant and exceeds expectation
- Management of housekeeping and maintenance upkeep of the gym floor
- Provide a consistent and varied programme of activities that match the needs of our members and encourages repeat usage and high levels of member recommendations
- Ensure high quality and consistency across all our fitness products by a process of regular review and evaluation
- Delivering BOOST sessions (onboarding) for new members
Performance
- Support the Fitness Experience Manager to achieve total PT revenue targets
- Manage all people and establishment costs to maximise conversion to profit
What you'll give
- A role model who lives and breathes our Total Fitness Values on a daily basis
- A natural coach who takes pride in developing their team
- Excellent communication skills and ability to communicate at all levels throughout the company
- A genuine passion and active involvement in fitness
- Detail orientated operator with a passion for delivering high levels of member experience
- An early adopter of new initiatives Experience
- A successful track record of leading and managing a diverse group of fitness professionals Qualifications
- Fitness qualified to CIMSPA Level 3 or higher with extensive experience in delivering 1:1 and Group Training
If you think you can make a huge difference to our members experience, and have the passion to deliver, don't waste any time and click apply now!
Job Type: Full-time
Pay: £27,000.00-£30,000.00 per year
Ability to commute/relocate:
- Wilmslow SK9 3PE: reliably commute or plan to relocate before starting work (preferred)
Experience:
- People Management: 1 year (preferred)
Licence/Certification:
- Level 3 Personal Training or equivalent (CIMSPA Recognised) (required)
Work Location: In person
