Major Goal
To promote the Everyone Active vision, mission and values to deliver the Everyone Active sales strategy that enables the site to achieve its sales and data KPI’s.
Summary
We are seeking a Membership Advisor to join our team in North Solihull Sports Centre. This vital role involves engaging with community members and promoting our facilities to foster a healthier, more active lifestyle. Your efforts will directly support our mission to make physical activity accessible for all.
Anyone that applies will be invited to an assessment centre day. We are not looking for experience, or knowledge, we are looking for someone that has the characteristics and enthusiasm for our leisure centre and the products we are offering to our community.
Research our membership products and come use our facilities before the assessment centre and it will give you every opportunity in succeeding.
Assessment centre will be on the 27th November.
Responsibilities
- Proactively promote the consistent application of the Everyone Active sales process.
- Hit your centre’s targets and understand your centre’s business objectives
- Achieve your individual productivity and sales targets to hit your centres targets and to contribute to the ongoing development of sales plans
- Follow the monthly plan to hit your centres targets and to contribute to the ongoing development of sales plans
- Contribute to the marketing of the centre and lead generation through developing ideas and arranging outreach events
- Inspect, monitor and review the sales process to ensure targets are met
- Understand the categories and volumes of membership sales required to achieve your monthly targets given you by your General Manager / Sales Manager
- Achieve budget across the DD and annual line on an ongoing basis.
- To continuously action the administration of prospecting process on Single Customer View (SCV) and MRM
- You work with Support Hub to ensure that queries are resolved before the cut-off point
- Improve the standards of the facility
- You ensure that each sale follows the Everyone Active membership T&C’s and no offers outside of these are given without authorisation from the RSBM
- You ensure that each day you have a 10 minute meeting with your line manager to plan the day’s activity
- Complete the tasks to ensure the standards of the facility meet company expectation
- Support the centre’s work towards Quest, IiP, ISO 14001, 45001 and other awards
Job Type: Full-time
Pay: £25,466.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
Work Location: In person
