As a Sales Consultant (Member Success) you’ll play a vital role in helping people take their first steps towards achieving more than they thought possible and supporting them to stay on track.
You’ll sell memberships but in a way that feels personal and right for each individual. It’s about listening, asking great questions, and connecting people to the right membership and setting them up for success well beyond their first few weeks.
What you’ll do
- Speak to potential members, on the phone or when they walk into the club, to find out what they need and help them join
- Show people around the club and explain how we can help them reach their goals
- Follow up with new members in their first few weeks to help them settle in and stay motivated
- Be visible in the club and support the overall member experience
- Keep track of your leads, plan your day, and work towards your sales targets
What we’re looking for
- Friendly, confident, and comfortable talking to new people
- Driven to meet goals and proud when you achieve them
- Positive, organised, and ready to get stuck in — especially when it’s busy
- Happy to pick up the phone and chat with people about joining
- Experience in a customer-facing or sales role is ideal, but not essential if you bring the right mindset
What you’ll get
- You’ll earn commission when someone joins and again when they keep coming back.
- Structured training in sales and service, designed to build your skills, confidence and understanding our promise-led approach
- Free membership for you and a loved one plus 2 discounted memberships for family members or friends after passing probation.
- 28 days holiday including public/bank holidays (pro-rata for part-time employees). Annual leave increasing with length of service up to 5 additional days (pro-rata for part-time employees).
- Workplace Pension Scheme.
- Death in Service benefit.
- Discount on retail and café products.
- Access to an Employee Assistance Programme.
We’re always on the lookout for great people! Hit “apply” to drop us your CV and get ready to join one of our upcoming group recruitment sessions.
Job Types: Full-time, Permanent
Pay: Up to £12.21 per hour
Benefits:
Ability to commute/relocate:
- Walkden M28 3EE: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 1 year (preferred)
Work Location: In person
