Full time contract
Pay scale; Dependant on qualifications and experience £30,000 - £32,000
Location - Dolygaer (CF48 2UR)
We are seeking a qualified and enthusiastic individual to join our team. The ideal candidate will be passionate about the outdoors and adventurous activities, holding multiple recognised qualifications across various disciplines.
The role requires a minimum of five years of experience in the outdoor sector, with at least three years in team management, including developing programs and writing rotas. A proven track record in managing and developing outdoor and adventurous activities is essential. Ideally, the candidate will have an established presence within the industry, ensuring personal credibility.
Located in the beautiful Brecon Beacons National Park, Parkwood Outdoors Dolygaer is a multi activity centre that aims to deliver fun, educational and high quality services to our customers. We pride ourselves on our exemplary health and safety record, commitment to staff, commitment to customers and quality of our services.
Parkwood Outdoors Dolygaer facilities and services provide a diverse range of activities to suit most ages and has 3 different types of 3 and 4 star built accommodation to sleep up to 80 people, camping pitches and glamping facilities. There is also a classroom, reception area with small cafe and 14.5 acres of land nestled in the National Park.
We work closely with our sister centre now managed under Parkwood - Plas Menai, The Welsh National Centre.
You will focus day to day on the following tasks:
Deliver and organise the daily activities at the Outdoor Centre
Ensure all customers taking part in outdoor activities will do so safely.
To develop a programme that will attract increased usage from the local community
Ensure financial procedures and policies are adhered to
To consistently improve the customer experience ensuring customers always look forward to returning after every visit.
Effectively implement and monitor the company’s Health and Safety policy, associated procedures and ensure full compliance with relevant safety requirements for all programmed activities.
Keep an up to date Papertrail and staff qualifications list.
Create a positive culture with staff and customers
Ensure that the buildings and equipment is maintained according to the requirements of the centre
Ensure the centre is compliant and adhering to the standards of external bodies and licences
To undertake any other duties as reasonably required by the Outdoor Centre Manager
The Person
Among the personal characteristics sought the applicant:
Will be able to gain acceptance and respect from clients and the teams involved
Have a clear identification with the requirements of all customers
Will be able to communicate at different levels of the organisation and portray strong listening skills
Innovative particularly in their approach to the design and delivery of programmes and services
Will be able to demonstrate financial awareness, medium term business planning as well as clear-sighted operational management ability
Will be reliable and confident in making key decisions
Will be able to demonstrate excellent planning and time management ability
Will be able to proactively resolve day-to-day operational issues
Will be able to adapt the management style and thinking process to the needs of the business
Will be able to build strong relationships with customers, clients and employees.
Will be able to maintain and be committed to good employee culture and deliver quality training as required.
Will be able to meet the demands of the role.
Will be able to proactively demonstrate commitment to a health and safety culture.
Ability to drive - Ideally with D1 - due to the nature of the role
The nature of the post is such that the post holder is required to work irregular and unsocial hours including evenings, weekends and bank, public and other nominated holidays. Work patterns will require reasonable flexibility in accordance with the needs of the Centre.
What can Parkwood Leisure offer you?
Competitive salary
Generous annual leave
Free gym membership for you and a nominated person
Employee health cash plan
Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
Cycle to Work scheme
Pension Scheme
Company sick pay
Career progression
Training and development
How to Apply
If you're interested in this position then apply now by using this link https://www.jobs. leisurecentre.com/job/ activities-and-program- manager/apply?source= leisurecentre.com
If you have any questions feel free to email mike.smith@parkwoodoutdoors. co.uk
