General Manager

Ennismore • Full-time • London Area, GB • 20h ago

We are seeking an exceptional General Manager to lead an iconic, ultra-luxury property. The ideal candidate will be a seasoned hospitality professional with a proven track record in opening and operating luxury hotels at the highest level of service and operational excellence.

This role requires a visionary leader who combines commercial acumen with a deep understanding of luxury clientele, personalised service, and uncompromising attention to detail. The successful candidate will play a pivotal role in shaping the guest experience, building an extraordinary team, and delivering outstanding financial performance.

What you’ll do...

You will lead all aspects of the hotel’s pre-opening, working closely with owners, developers, and operators to ensure a seamless launch. This includes managing project timelines, OS&E/FF&E coordination, and budget oversight, while translating brand values into a distinctive, authentic luxury guest experience
You will define and embed a refined service philosophy, ensuring each guest touchpoint reflects the property's identity and commitment to excellence
With full P&L responsibility, you will drive strong financial performance through strategic budgeting, cost control, and insightful reporting. You will lead commercial initiatives across the property, optimising pricing and positioning, while developing high-impact marketing, PR, and partnership strategies to build brand visibility and attract a loyal luxury clientele
A proven people leader, they will recruit, develop, and inspire a high-performing team, fostering a culture rooted in excellence, collaboration, and personalised service
You will act as a key liaison to owners and stakeholders, and will maintain transparent, trust-based relationships while providing clear, strategic direction on all aspects of performance and operations

What we're looking for...

Extensive experience as a General Manager in ultra-luxury hospitality, including successful pre-opening leadership
A deep understanding of the expectations of luxury clientele, with a focus on discretion, privacy, and highly personalised service
Commercially astute with a track record of delivering strong financial and operational results
Charismatic leadership presence, with exceptional communication and interpersonal skills
Culturally aware and globally minded, able to inspire teams in diverse, international environments

What's in it for you...

The rare opportunity for a visionary leader to take the helm of one of the most anticipated luxury hotel openings in London.
Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
A competitive package and plenty of opportunity for development.

This is a rare opportunity for a visionary leader to take the helm of one of the most anticipated luxury hotel openings, and to shape a new benchmark for excellence in hospitality