Who We Are
Founded in London in 2009, Ultimate Performance (UP) has grown into a global leader in body transformation, with 27 private gyms across four continents — from Los Angeles to Sydney. Our reputation is built on delivering exceptional, measurable results through science-backed training and nutrition programs, tailored to each client.
The Role
We’re looking for an experienced Product Manager to join our Manchester Support Office. In this strategic role you will manage the development and optimisation of our digital products, with a focus on specific product areas such as our ecommerce platform, client mobile app, or internal tools.
Reporting to our Head of Product Management, you'll support the strategic roadmap while ensuring the effective delivery of product enhancements that drive business performance, customer engagement, and user satisfaction.
What You’ll Do
- Own and manage the product backlog for one or more key product areas in Ecommerce, trainer tools, or client applications
- Ensure the strategy from the System Architect and Head of Product Management is being followed, especially with respect to app, tech, coding and platform recommendations
- Translate business goals into clear and actionable product requirements
- Conduct discovery work including user research, feedback gathering, competitor analysis, and data insights
- Define user stories, acceptance criteria, and prioritise backlog items for development
- Support sprint planning, daily stand-ups, retrospectives, and demos
- Collaborate with internal stakeholders to ensure alignment on goals, timelines, and priorities
- Work with developers and QA to ensure timely delivery of features and enhancements
- Participate in user testing and customer feedback loops to refine products post-launch
- Maintain up-to-date documentation in product tools (e.g. Confluence, Jira)
What we’re looking for
- Strong working knowledge of Agile methodologies (Scrum or Kanban)
- Experience managing or contributing to ecommerce or mobile app products
- Proven experience writing user stories and running sprint ceremonies
- Hands on experience using product analytics tools
- Exposure to ecommerce platforms (Shopify preferred)
- A/B testing, CRO, and user journey mapping (preferred)
What we value
At UP, we believe in high standards and personal accountability. We look for people who embody our values:
Results-Driven: You focus on outcomes that genuinely move the needle
Own It: You take full ownership, wins, failures, & everything in between.
Passion for Progress: You’re driven by growth, not just the finish line.
Supportive & Personalised: You adapt your approach because no two people (or challenges) are the same
What You’ll Get
Here’s what you can expect when you join the UP team:
- 25 days holiday, plus bank holidays
- Pension scheme: salary sacrifice with employer contributions
- Simply Health policy: claim back costs for dental, optical, physio, massage & more
- Exclusive UP discounts, including 40% off our supplements, books, and partner offers
- Personal Training discounts: up to 50% off our world-class transformation programme (up to 36 sessions a year) for you and a loved one
- Salary sacrifice benefits: Cycle to Work, Tech, and Home schemes
- Employee Assistance Programme: free 24/7 mental health, counselling, and financial advice
- Free group fitness classes at our Manchester gym in Spinningfields
- Hybrid working: two days per week working from home
If you’re interested in the Product Manager role, please apply now!
Salary: £60,000 - £65,000
All job applicants are required to have a valid right to work.
Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application.
