Qualifications (Essential) - ASA Level 2 Swim Teacher Qualification
Qualifications (Desirable) - Teaching Experience, Child Protection Training, Additional CPD Accreditation
Other (Essential) - Satisfactory DBS Check
Major Goal:
To ensure you provide a quality customer experience that improves student performance in a structured and fun environment.
Service Development
· You demonstrate through your behaviour and attitude that as part of the team you have ownership of and understand the company vision, missions and values.
· Deliver teaching to the company standards
· Ensure the safety of participants
· Generate repeat visits
· Development of the Swim Development Scheme
· Contribute to the creation of an environment that allows colleagues to want to be successful
· Complete the tasks to ensure the standards of the facility meet company expectations
· Improve the standards of the facility
· Support the centre’s work towards Quest, IiP, ISO 14001, 45001 and other awards
A safe, secure, clean, well maintained facilities that are accessible and inclusive for all.
· Start shifts on time ensuring the lessons also start and finish on time
· Wear uniform as per the company standard
· Take appropriate action when identifying faults and hazards following all H&S Procedures
· Maintain a safe environment throughout the Everyone Active Swimming Lessons
· You must ensure all equipment used is returned and stored appropriately
· All students are instructed on poolside safety and the Emergency Action Plan
· Ensure all energy reduction actions are undertaken on a daily basis throughout your shift
· To follow Emergency Action Plan procedures at site
·
Offer a warm and friendly welcome every time.
Deliver a customer experience that generates customer compliments.
Listen, value and respond to all comments made by customers.
· Ensure colleagues achieve customer care standards.
· Deliver a customer experience that generates customer compliments
· A consistent and competent standard of tuition is provided to individual students on the scheme appropriate to their needs
· All students are transferred when they are ready
· All students are welcomed
· Feedback is provided to all students on their progress and to parents when requested
· A fun environment is created
· You must greet participants positively and make them feel welcome and at ease
· You must use appropriate language for the age and ability of the students.
· You must adapt the lesson to suit the needs of the student
· Have knowledge of facility programme
· Feedback is passed to the Everyone Active Swim Lesson Manager from students to develop the scheme
· Support other departments within the centre as needed
·
Promote 30 minutes of activity 5 times per week by providing a wide range of quality activities.
· Promote the concept of 30 minutes of activity 5 times a week.
· Delivering inclusive activities to a high standard supporting the community
· You must have a lesson plan that supports the lesson
· You must ensure sessions start with a warmup / introductory activity
· You must ensure sessions include a main theme including stroke and skill activities.
· You must ensure sessions conclude with a contrasting activity
· You must ensure that the content and structure is relevant to the students
· You must use appropriate and progressive practices
·
Provide dedicated, qualified, well trained colleagues to support customers and make their visits enjoyable.
· Complete online induction and continue with online training throughout the year
· Undertake and have a regular review with your line manager
· Attend meetings as required
· Undertake training as required.
·
Other
· Suggestions are provided to assist in the development of the scheme
· Principles and values of the Everyone Active Swim Lesson Scheme are supported
· Any other reasonable request by the company.
Job Types: Part-time, Permanent
Pay: £20.24 per hour
Expected hours: 2.5 per week
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Gym membership
- On-site parking
Schedule:
- Every weekend
- Weekend availability
Licence/Certification:
- Swim Teacher Level 2 Qualification (required)
Work Location: In person
Application deadline: 20/07/2025
Reference ID: CLCST