Join our Health & Wellbeing team as a Sales Manager, where you'll play a key role in driving membership growth, retention, and retreat sales. Reporting to the Club Manager, you'll lead the sales process from initial enquiry through to onboarding, ensuring a seamless and high-quality experience for every member.

What you'll be doing:

Drive membership sales and retention across a range of health and wellbeing offerings
Manage the full sales pipeline, including lead generation, tours, sign-ups, onboarding, renewals, and waitlists
Analyse non-converted leads and share insights with marketing and senior teams
Support the wider membership strategy across the estate
Sell wellbeing retreats and support the Club Manager when needed including acting as the point of contact in their absence
Lead a team of administrators to deliver a professional, customer-focused experience
Conduct market and competitor research to stay ahead of trends
Build long-term relationships with members to encourage recurring revenue and upselling
Monitor member satisfaction and suggest improvements to enhance the membership experience
Prepare team rotas and manage shift changes
Represent the Health & Wellbeing team at events to build rapport and community

What you'll bring:

Proven track record in sales, ideally within the wellbeing industry
Strong interpersonal and communication skills
A genuine passion for health, wellness, and customer service
Confidence in building trust and rapport with members
Ability to work to KPIs and meet deadlines

What we’re looking for:

Passionate and positive with a “can do” attitude
Excellent attention to detail and organisational skills
A quick learner who takes responsibility and makes confident decisions
Strong customer service skills and a sense of fun!
Flexibility to work weekends and holidays

What you'll get:

Free tickets to our events
Entry into the Group Performance Share scheme
Access to wellbeing and fitness facilities
A supportive and collaborative working environment
Staff meals while on duty

The Goodwood Estate

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Health and Wellbeing Sales Manager