Job Ref: AM14763

Branch: Doubletree by Hilton Dartford Bridge

Location: Doubletree by Hilton Dartford Bridge, Dartford

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 08/09/2025

Closing date: 10/10/2025

Klarent Hospitality are recruiting for a General Manager to lead the team at DoubleTree by Hilton Dartford Bridge.

The Person:

Proven experience as a General Manager, or in a senior leadership role, in the hospitality industry; preferably within a branded hotel environment.
Strong financial acumen and the ability to manage budgets, forecasts, and P&L statements.
Excellent leadership, communication, and interpersonal skills with a demonstrated ability to motivate and inspire a team.
In-depth knowledge of hotel operations, revenue management, and guest service excellence.
A strategic mindset with the ability to drive performance, increase profitability, and enhance the guest experience.
Passion for hospitality and a commitment to delivering exceptional service.
Strong problem-solving skills and the ability to make decisions under pressure.
A track record of success in achieving business targets and goals.
Flexibility, adaptability, and the ability to thrive in a fast-paced environment.

The Role:

Develop and implement business strategies to maximise revenue, occupancy, and profitability.
Manage budgets, financial forecasts, and cost controls to ensure the hotel's financial objectives are met.
Oversee all hotel operations, including front office, food and beverage, housekeeping, and leisure, ensuring efficient and effective management.
Lead, motivate, and develop a diverse team, fostering a culture of excellence, teamwork, and professional growth.
Maintain and exceed guest satisfaction targets, ensuring a high standard of service across all guest touchpoints.
Build and maintain relationships with key stakeholders, including guests, suppliers, brand and corporate teams.
Support local marketing and sales efforts to promote the hotel and drive performance.
Ensure compliance with Hilton brand standards, health and safety regulations, and relevant legal frameworks.

What will it be like to work for Klarent Hospitality?

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth. We offer our employees excellent opportunities to grow and develop within our portfolio along with the following benefits:

Competitive salary and performance related bonus
Professional development and training opportunities tailored to your individual needs.
Opportunity to be part of a forward thinking, driven team of General Managers operating across the UK&I.
Staff, Friends & Family discount within Klarent Portfolio of hotels and also within the wider Hilton network of hotels.

Welcome to DoubleTree by Hilton Dartford Bridge, a stylish hotel at the ‘Gateway to London.’ Exploring the Kent countryside is a breeze from our hotel located just off the M25 motorway and only four miles from the premier Bluewater Shopping Centre. Travel to Central London in 17 minutes from the Ebbsfleet International rail station just five miles away.

We’ll greet you at check-in with a warm DoubleTree chocolate chip cookie. Settle into a spacious guest room with modern décor, an LCD TV, work desk and WiFi access. Deluxe rooms offer indulgent extras like a welcome plate, still and sparkling mineral water, bathrobes and slippers. Our suites provide a separate living area, coffee machine, and a later check-out time.

Enjoy international cuisine and views of the Dartford Bridge at QE2 Restaurant – perfect for celebrating special occasions or catching up on business. Our QE2 Bar has an extensive wine, beer and spirits list, and the QE2 Lounge is a great spot for specialty coffees, pastries and sandwiches. Exercise body and mind with a fully equipped fitness centre plus leisure facilities like a 15m swimming pool, spa bath, sauna and steam room.

Planning an event? Guests have a choice of eight meeting and conference rooms, all well-equipped and newly refurbished. The Queen Elizabeth Suite is particularly impressive for larger events, boasting natural light and a private bar. Ask our friendly staff about event packages and catering options.

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General Manager