Cluster General Manager
Based: Gyms within your region (South London)
Reporting to: Regional Manager
Here at The Gym Group, we believe we’re simply the best in our industry! Our amazing teams have the skills, abilities, and can-do attitudes that make this a great place to work.
We’re not like any other gym company; we are The Gym Group – a place where you can #BeYouWithUs and perform to your absolute best. We’re the UK’s 2nd largest gym business and the 4th largest in Europe. Recognised as a Top 50 Best Place to Work and holding Investors in People Gold, we invest in our people so they can thrive, grow, and succeed.
About the role...
As a Cluster General Manager, you’ll lead your home gym and oversee 3–4 additional sites within your region. You’ll be responsible for driving operational excellence, leading and developing General Managers, and ensuring every site delivers exceptional member service, a safe and compliant environment, and strong commercial performance.
Day-to-day, you’ll:
Coach and support General Managers to achieve site targets
Build engaged, high-performing teams and develop future leaders
Maintain safe, well-presented gyms that meet brand standards
Deliver an outstanding member experience, improving satisfaction scores
Drive revenue growth, manage costs, and maximise profitability
Lead community engagement and marketing initiatives across your sites
About you...
Proven leadership of multi-site or high-performing teams
Strong communication and organisational skills
Commercial awareness and drive to achieve targets
Experience developing talent and succession planning
A passion for health and fitness and being a true brand ambassador
Level 2 Fitness Instructor or Level 3 PT qualifications, and Emergency First Aid at Work (EFaW) certification are desirable but not essential
So, we’ve told you about us and this exciting opportunity – now it’s over to you! Click Apply and tell us about YOU. We actively encourage applications from diverse backgrounds and believe in true culture and value alignment.
If you have a disability that makes it difficult to complete your application online, please email your CV to recruitment@thegymgroup.com or call 0203 319 4838 and our Recruitment Team will be happy to help.
