GLL is looking for an Centre Swimming School Lead to work at the new Woolwich Waves Centre. The Centre Swimming School Lead Teacher is the link between our customers, swimming teachers and the leisure centre team. You will be responsible for a centres swim school programmes, including school swimming and all other swim school course products.
This key role provides technical support to the centre teams to ensure the smooth running of the lessons and high-quality, consistent level of customer service. Your role will bring organisation and structure to the swim schools as you develop a plan to manage the programme, lead and inspire your swimming teachers and grow the income and number of pupils learning to swim. This role offers a real opportunity to affect positive change, get closer to GLL’s National Aquatics Team.
You’ll no doubt be an experienced swimming teacher looking for the next stage in your career and be full of ideas of how to make things better. We’ll offer in-house training to support you with your role as well development opportunities such as ‘train the trainer’ and the STA Tutor training programme.
This is a rare opportunity to work at GLLs flagship facility set to open this year. The new Woolwich Waves Leisure Centre will be one of the largest flagship centres that GLL has operated. Designed by the Britannia project team and at a cost of over £115m, the new centre will boast:
Large leisure pool with flumes, toddler pool and a large wet play park
25m, 8-lane fitness pool
20m training pool
Spa Experience with health suite and treatment rooms, all adjoining the training pool to give a true health club style spa experience
200-station gym over two floors
Four studios – Group Cycle, Elevate, and two fitness studios
6-court sports hall
Indoor 5-a-side 3G pitch
Two squash courts
Café
Soft play and party rooms
Creche
Healthwise suite
Meeting room
What you need:
Be a fully qualified swimming teacher
Hold a Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland).
A real focus on customer service.
Passion and personality
Knowledge of health and safety
Be a great team player
If you’ve worked with CoursePro, it would be beneficial but not essential.
As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.
What you’ll do:
Manage, grow and review diverse Swim school programmes
Focus on Pupil progression and attainment
Drive income and retention
Oversee and impact lesson delivery and quality
Manage, Mentor and develop your team of Swimming Teachers
Recruitment of new Teachers
Deliver first-class customer service
Deal with customer queries and complaints
Create an positive customer journey
Utilise marketing resources to promote products and engage customers and staff
Oversee the school swimming programme and pupil attainment
Engage In community agendas
Support mobilisation and demobilisation as required
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics:
This is a part time, permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role.
We are an accredited Living Wage employer with industry-leading rates of pay.
We can offer a career, not just a job, with extensive Learning & Development support available.
A uniform will be supplied and must be worn.
GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business.
Additionally, GLL offers employees a range of employment benefits:
Access to a pension scheme.
Health Assurance and access to Counselling services.
Access to the tax-efficient Ride to Work bicycle purchase scheme.
Free annual eye tests.
Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!
GLL Society benefits (if you choose to join the Society after your probation period) include:
The right to stand for the Society board and to vote for board members to represent you.
Access to team building and fun events such as treks, concerts, outings, etc.
Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.
We offer two different types of work arrangements:
If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
We are an inclusive employer. We seek and welcome diversity in our teams.
All pay rates are subject to skills, experience, qualifications, and location.
