We’re made of more, because you are.
What's it all about?
We are looking for a Reception Supervisor to join our wonderful team in Preston. You will provide support to the Operations Manager and effectively be responsible for the overall running of club in the General Managers absence. You don’t need to be a pro in juggling but this role requires someone who can deal with thousands of members, a team of staff (recruiting and managing), ensure the club remains operational, ensure the necessary health and safety checks are completed daily and retaining members with only one pair of hands!
What does the role involve?
· 40 hours per week - we are open 7 days a week so you will be required to work week days and weekends.
· To manage the reception team to deliver first class customer service
· To ensure the club is operational at all times
· To be instrumental in the growth of the club
· To actively manage the profit and loss for retail. This will be done in conjunction with the club management
· Ensure the cafe / reception area is kept clean and tidy and hygiene standards are maintained
· To ensure the products on offer meet members expectations, both in retail, food and beverage
· Manage and control the stock, to reduce shrinkage and maximise profit margins
· This role is subject to a DBS check
What are we looking for?
The ideal candidate we are looking for to join our team is:
A dynamic individual who can lead a team to maximise profits and exceed our member’s expectations. Creating a professional and enjoyable environment is essential. You will need to have excellent leadership skills and possess the ability to multitask. The ideal candidate will have experience of managing a small team, working with profit and loss accounts, monitoring stock levels, ensuring the company procedures are followed and adhered to as well as being able to cope under pressure and remain focused.
BENEFITS:
- Training and development opportunities that will enable you to advance as far as your talent and determination will take you
- Free membership for you and a loved one plus 2 discounted memberships for family members or friends
- Workplace Pension Scheme
- Discount on retail and cafe products
- 28 days holidays including public/bank holidays
Job Types: Full-time, Temporary
Contract length: 6 months
Pay: £26,500.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to commute/relocate:
- Preston: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service: 1 year (preferred)
- People Management: 1 year (preferred)
Work Location: In person
