Job Overview
We are seeking a dynamic and experienced Gym Manager to oversee daily operations at our fitness centre. The ideal candidate will possess strong leadership qualities, excellent organisational skills, and a passion for promoting health and wellness. This role involves managing staff, ensuring exceptional customer service, and maintaining the overall smooth running of the gym environment. The Gym Manager will play a pivotal role in driving membership growth, managing administrative tasks, and fostering a positive atmosphere for both staff and members.

Responsibilities

Lead and supervise the gym team, including trainers and administrative staff, ensuring high standards of service delivery.
Oversee daily operations, including opening and closing procedures, facility maintenance, and safety compliance.
Develop and implement sales strategies to increase membership numbers and promote additional services such as personal training or merchandise.
Manage member relations by addressing enquiries, resolving issues promptly, and ensuring an excellent customer experience.
Organise schedules for staff shifts, classes, and special events to optimise utilisation of resources.
Monitor financial performance through budgeting, reporting, and analysing sales data to meet organisational targets.
Ensure adherence to health and safety regulations within the facility.
Foster a motivating environment that encourages team development through coaching and training initiatives.
Handle administrative duties such as record keeping, correspondence, phone etiquette, and organisational documentation.

Experience

Proven management experience within a fitness centre or retail environment is essential; supervising experience is highly preferred.
Flexibility in shift availability, covering weekends when required.
Demonstrable skills in team management, sales management, and leadership are required to effectively motivate staff and achieve organisational goals.
Strong communication skills for engaging with diverse clients.
Experience in merchandising, time management, administrative tasks, and organisational skills are vital for maintaining operational efficiency.
Prior exposure to retail management or customer service roles will be beneficial in delivering exceptional member experiences.
Candidates should possess excellent phone etiquette along with organisational skills that support multitasking in a fast-paced environment. This position offers an exciting opportunity for a motivated individual to lead a vibrant fitness community while developing their managerial expertise within a supportive organisation committed to health and wellbeing.

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking

Experience:

Gym management: 2 years (preferred)

Work Location: In person

Anytime Fitness Alperton

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Gym Manager